Last modified: March 22, 2022
Donna Purcell Q.C. Law (“Company”, “we”, “DPQC Law”) respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
- how we collect, use, disclose, and protect the personal information of our customers and website users (“you”);
- the types of information we may collect from you or that you may provide when you visit the website www.dpqclaw.com (our “Website”, “DPQC Law”); and
- our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this policy unless otherwise required by applicable law or regulation. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for the limited purposes outlined herein.
Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you:
- On our Website;
- In email, text, and other electronic messages between you and DPQC Law;
- Through mobile and desktop applications you download from DPQC Law, which provide dedicated non-browser-based interaction between you and DPQC Law;
- When you interact with our social media posts and campaigns; and
- When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use DPQC Law.
INFORMATION WE COLLECT ABOUT YOU
We collect and use several types of information from and about you, including:
- Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address, username or other similar identifier, billing and account information, occupational information, contractor information, union information, purchasing information, user submissions, demographic, geographic and psychographic information, and other information that pertains to working in the sectors applicable to DPQC Law;
- Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated data. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information;
- Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access DPQC Law, and usage details; and
- Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
- Direct interactions with you when you provide it to us, for example, by filling in forms, surveys, or polls, or corresponding with us by phone, email, fax or otherwise;
- Automated technologies or interactions, as you navigate through our Website, Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies; and
- Third party tracking technologies, such as Google Analytics, Facebook Pixel, and LinkedIn Pixel, and through software integrations on our website, including with Microsoft, Calendly, LawPay and Clio which may include usage details, IP addresses, personal information and information collected through cookies and other tracking technologies; and with mailing software including MailChimp; and with design software including the Adobe Suite and Canva.
Information You Provide to Us
The information we collect directly from you on or through DPQC Law may include:
- information that you provide by filling in forms, surveys or polls on DPQC Law, whether partially or fully submitted;
- personal and other information provided to us during the registration process, subscribing to our service or products, submitting user submissions, or requesting further services, complaints or inquiries;
- records and copies of your correspondence (including email addresses), if you contact us;
- your responses to surveys that we might ask you to complete for research purposes;
- medical records and other health information;
- documents and other correspondence used to assist in litigation and solicitor matters;
- information that may be useful to assisting you in your legal matter, including the facts of your case, your criminal record (if any), corporate documents, trade secrets, intellectual property, or other correspondence used assist in litigation or solicitor work;
- details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website; and
- your search queries on the Website.
Subject to the Terms of Service, you may also provide information to be published or displayed (hereinafter, “submitted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Submissions”). Your User Submissions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Submissions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Submissions.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
- details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and
- information about your computer or device and internet connection, including your IP address, operating system, and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically is statistical information that may include personal information, and we may maintain it or associate it with personal information we collect in other ways that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns;
- Store information about your preferences, allowing us to customize our Website according to your individual interests;
- Speed up your searches; and
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our Website and any correspondence may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit DPQC Law, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you;
- To provide you with information, products, or services that you request from us;
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it;
- To provide you with notices about your account or subscription, including expiration and renewal notices;
- To open internal files on you for the purposes of client and conflict management;
- To assist us in your legal matters if we have been properly engaged or retained;
- To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements;
- To verify the accuracy or appropriateness of any User Submission for the purposes of monitoring our Website and removing content;
- To notify you about changes to our Website or any products or services we offer or provide though it;
- To improve our Website, products or services, marketing, or customer relationships and experiences;
- To allow you to participate in interactive features, social media, or similar features on our Website;
- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you;
- To run A/B tests and other experiments that are designed to increase the quality of our Website, or products or services;
- To study and generate industry and other macroeconomic information;
- To understand our customers and potential customers and to create and tailor advertisements to them;
- To monitor the statistics, data and traffic of our website;
- To sell data to third parties;
- In any other way we may describe when you provide the information; or
- For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or use the unsubscribe mechanism at the bottom of our e-mails. For more information, see Choices About How We Use and Disclose Your Information.
DISCLOSURE OF YOUR INFORMATION
We may disclose information about our users to third parties.
- to our subsidiaries and affiliates;
- in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of DPQC Law’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by DPQC Law about our customers and users is among the assets transferred;
- to third parties who purchase the information;
- to advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others;
- to third parties to market their products or services to you if you have consented to/not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information;
- to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy;
- for any other purpose disclosed by us when you provide the information; or
- with your consent.
We may also disclose your personal information:
- to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;
- to enforce or apply our Terms of Service, including for billing and collection purposes; or
- if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DPQC Law, our customers, or others.
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing your request to [email protected].
- Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt-out adjusting your user preferences in your account profile or by emailing your request to . If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of several third-party ad servers’ and networks’ cookies simultaneously by using opt-out tools created by such providers as the Digital Advertising Alliance of Canada. You can also access these websites to learn more about online behavioral advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
For Users of the site located outside of Canada, the collection of data and acceptance of cookies may be an essential and prohibitive condition of the Users’ ability to access or use the Website. The Website is not intended for use in any jurisdiction where its use is not permitted. If you access the Website from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction. You must immediately stop using the Website if use of the Website as it is offered is prohibited under your local regulations.
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards, which any Website visitor can view.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
CHILDREN UNDER THE AGE OF 14
DPQC Law is not intended for children under 14 years of age. No one under age 14 may provide any information to or on the Website. We do not knowingly collect personal information from children under 14. If you are under 14, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 14 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 14, please contact us at [email protected].
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:
- information protected by solicitor-client privilege;
- information that is part of a formal dispute resolution process;
- information that is about another individual that would reveal their personal information or confidential commercial information; and
- information that is prohibitively expensive to provide.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at
Attention: Privacy Officer
If you delete your User Submission from DPQC Law, copies of your User Submission may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Submissions, is governed by our Terms of Service.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]
Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
Attention: Privacy Officer
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.